For the 14th consecutive year, Integrated Copy Solutions was awarded Pro-Tech certification. The Pro-Tech Service Award recognizes those Konica-Minolta dealers who have demonstrated an exceptional commitment to customer support and satisfaction.
Al Balzer, Vice-President of Integrated Copy Solutions, will be honored on March 4 at the Konica-Minolta National Dealer Meeting in Newport Beach.
The Pro-Tech certification evaluation is a rigorous and far-reaching process that few dealers reach. Every element of the service operation is scrutinized including technical expertise, inventory control, dispatch system, management skills and customer satisfaction. This rigid standard is the reason the Pro-Tech award has become such a powerful symbol of dedication and proficiency.
Attaining Pro Tech status for 14 consecutive years ranks ICS in the top performing percentile of authorized Konica-Minolta dealers nationally.